Shipping Policy

Last Updated: July 2026

At ZAAYRA, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery timelines are:

Metro Cities: 3–5 Business Days
Other Cities & Towns: 5–8 Business Days
Remote Locations: 7–10 Business Days

Delivery times may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Free Shipping on eligible prepaid orders.
Shipping charges (if applicable) will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details. You can track your shipment using the provided tracking link.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and PIN code are accurate while placing your order. ZAAYRA is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of delivery along with clear photos of the package and product for prompt assistance.